See what some of our customers are saying about us:

M. Khordipour Jewelry

Thank you UGL for your expertise in diamonds and antique jewelry. When it comes to estate jewelry, there is no other laboratory that we trust more. Many of our rings from have been appraised by UGL and our customers are always happy.

Anzor H.
Anzor Jewelry Corp., New York, NY

I have been using UGL USA for several years now and I am completely satisfied with their work and customer service. You actually get to speak to a Graduate Gemologist(GIA) and the work and grading is reviewed with you while you are there. Their reports are customizable, allowing me to add on more info or digital photos as needed. My customers are always impressed with the professional appearance of the UGL USA reports I give them with their jewelry purchase, which increases their confidence that they made the right choice. I will continue to use them and recommend their services.

Real Appraisal! Real People!
by crodriguez1984 at Citysearch
I visited UGL after finding them on Citysearch. Initially, I had called on the phone and was happy to speak to a REAL person, who went over with me what to expect from the appraisal process and what the cost would be. While visiting their office, which was very professional and NOT a jewelry store, I was treated politely and with professionalism. Each step of my diamond appraisal was explained and they answered all my questions. What I loved most about this whole experience, was the I didnt have to leave my diamond with them and come back at a later date. The whole appraisal report was done right infront of me, and they were more then happy to discuss and answer any question and concerns I had. I would definitely recommend them!!!

Independent diamond Jewelry appraisal while you wait
by streetmaven1223 at Citysearch
I saw the previous reviews for this place and decided to have my setting appraised there since they did not sell jewelry nor diamonds. There was a choice of a verbal appraisal or a written appraisal. The gemologist explained things in detail and answered all my questions and was able to give me wholesale and retail values for my items. The building has security and the place has cameras so it felt safe. Absolutely no sales pressure and they deal with people without any previous knowledge and they also appraise for jewelers

Quality Professional Appraisal!
by bengrbm at Citysearch
I had my fiance's engagement ring appraised by Lana at Universal Gem for insurance. They were extremely professional and reasonable priced. Importantly, they are independent and, therefore, are not connected to any seller. At each step I was told the reason for the grading and was let in on the process behind her decision. All of the grading was done before looking at my GIA report, to insure that the diamond in the ring was the one I gave the jewler. I highly recommend Universal for anyone looking for a well priced professional appraisal!

I. Zaltsberg
Somerton Jewelers , PA
I have been working with the UGL-USA gemological staff for approx. 4 years. Thanks to their acute insight into the jewelry market, fast service, willingness to help, and knowledge I have been able to certify my entire diamond inventory in a short time and maintain control . I have also been able to present my clients with the open eye purchase, since all my diamonds are now certified. Thanks to UGL-USA staff.

Excellent Service! Will use again!
By Wilbur E., Scottsdale, AZ
I had needed an independent appraisal on a diamond ring, so I searched on the web and found UGL USA. I went through their webpage and really liked what I saw. Iím not local to their lab, so I was hesitant to send my ring in, but after calling and speaking to one of their gemologists, I was completely at ease. I sent in my ring using USPS, registered & insured. Everything in their lab is recorded on surveilance cameras, and they said they had insurance coverage for any of my jewelry that was locked in their vault, so I was happy with that. That was actually of little concern, because they had the work done in the same day, called me with the results, and had it shipped back USPS Express Mail. The whole process only took 24 hours! I was very satisfied with the report I received, and the results of the appraisal. I highly recommend them to anyone seeking a true ìIndependentî appraisal!